Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

Top Democrats are urging the Social Security Administration to scrap plans that they say could make it easier for agency employees to be fired by DOGE. It's the latest push from the party's ...

WASHINGTON — Sen. Elizabeth Warren (D-Mass.) wants details about the Social Security Administration’s pending retirement claims and how many staff are left to sort through the growing backlog.

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano.

U.S. Senators Ron Wyden and Elizabeth Warren are pressing Social Security Commissioner Frank Bisignano regarding reports of the agency reallocating field office staff to address long phone wait times.