It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...

Snow and sleet began falling in the Dallas-area on Thursday and is expected to last into Friday, the same day Texas is ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make ...