Sarah Goodall is CEO of Tribal Impact, a data-driven social media consulting company focused on B2B employee advocacy ... can also be used to support customer retention. Winning new business ...

Photo by Justin Sullivan / Getty Images On Wednesday a Congressman from Michigan’s Upper Peninsula took to Facebook to get answers around the mass layoffs at the U.S. Fish and Wildlife Service last ..

To qualify, employees must have at least one year of service. The buyout packages vary based on seniority. Employees with 1-15 years of service at the company can receive a $50,000 payment.

The US Department of Health and Human Services announced Thursday that it is cutting 10,000 full-time employees across ... and to answer their questions. “Service standards for Medicare ...

I always planned to work in retirement Being with the post office, I had a traditional retirement account, a Thrift Savings Plan, which is similar to a 401(k) but for federal employees.

AI can be positioned to boost employee retention by easing the burden of routine tasks for harried workers, particularly in high-stress, high-burnout jobs such as customer service. But this also ...

Are you looking for clever and funny ways to answer the phone? Skipping over the typical "How do you do?" and replacing it ...

Anyone who’s worked in a restaurant knows that the chaos never really stops—it just shifts from the lunch rush to the dinner rush. If you’ve ever been double-sat, had a table ask for 47 modifications, ...

We have all experienced frustrating customer service at some point, whether it is with Verizon, T-Mobile or AT&T. But just because it happens doesn't mean it is okay. A Verizon employee recently spoke ...

On the 20th anniversary of The Office's pilot episode, here are the 20 funniest episodes of the iconic workplace comedy.

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recognizing its high evaluations in customer, investor and employee trust. PITTSBURGH, March 27, 2025--PPG (NYSE: PPG) today announced six recipients of its 2024 Excellent Supplier Award.