Few agencies reach as far into Americans’ lives as the Social Security Administration. Many fear that the changes in the ...

With offices closing and staff dismissed, Social Security is likely to put your call on hold — for a long, long time.

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

The ceremony will be held at 3 p.m. April 6 in The Meeting House at 1155 Walnut Bottom Road in South Middleton Township.

The Tampa Bay Times e-Newspaper is a digital replica of the printed paper seven days a week that is available to read on desktop, mobile, and our app for subscribers only. To enjoy the e-Newspaper ...

How Game and Makro are redefining customer careIssued by ServiceSystemsJohannesburg, 20 Mar 2025Service Systems supports Game and Makro. In the competitive retail landscape, exceptional customer ...

"The beauty of connected TV is that we can run one creative on Cartoon Network and another on the Golf Channel," says Dutch ...

Trump says he is ending Secret Service protection for Biden's adult children, which had been extended until July.

TANZANIA Electric Supply Company Limited (TANESCO) has officially launched a toll-free number, 180, at its call centre two months after Deputy Prime Minister and Minister for Energy Doto Biteko ...

Back in the 1990s when the internet was seeing its first wave of mass adoption, one cartoonist for The New Yorker magazine ...

But what they often forget to consider is its customer service. By opting for credit cards with the ... If you don’t find what you’re looking for in the Help Center, you can contact American Express ...