Vlad Shmunis is the Founder, Chairman, and CEO of RingCentral. He has led RingCentral’s growth as a founder-CEO for 25 years, expanding beyond the company’s flagship unified communications solution, ...
As President and COO, Kira Makagon is responsible for RingCentral’s product and technology organization, and direct and channel sales, customer success, marketing, and operations organizations. With ...
在任何设备上,随时随地体验可视语音邮件、视频会议、通话转接和强大的呼叫管理功能所带来的便利。我们云电话系统易于设置和管理。 直观易用的团队协作软件可以帮助您的团队通过一体化 ...
As artificial intelligence (AI) continues to reshape nearly every industry, law firms have to contend with some unique security challenges, particularly in the realm of voice and video fraud. Recent ...
180 days into his role, Marty Elwell, VP of Customer Support, reflects on his journey and the future of customer support at RingCentral. After speaking with RingCentral’s new VP of Customer Support, ...
Artificial intelligence is transforming how businesses interact with customers, enabling more personalized and efficient experiences. As AI adoption in customer communications grows, companies are ...
Contact centers handle thousands of interactions every day. Yet, too many still operate like it’s 1999—agents flipping between screens, customers providing basic account information to start the ...
In hospitals, clinics and wellness centers, every conversation matters—from scheduling appointments to handling prescription refills and billing questions. But with limited staff, rising patient ...
Every conversation, every click, every interaction—each one holds a wealth of untapped insights. The challenge? Transforming that data into strategy. Omnichannel analytics connects the dots across ...
Measuring the impact of AI on business communications is crucial for organizations looking to justify their investments and optimize their strategies. As AI technologies become more integrated into ...
Skeptical about AI in your business? You’re not alone. Many small business owners and managers are wary of fully embracing artificial intelligence, concerned about potential pitfalls or disruptions to ...
ATLANTA & BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading global provider of AI-powered trusted communications, and Cox Business, a leading provider of advanced cloud, ...