The GM at Kempinski Hotel Muscat shares insights on the cultural convergence at the hotel. Kempinski's Nadine Al Bulushi on ...

Website bots target the hospitality industry more than any other. Is bot traffic skewing your data?. bot traffic, ...

Hear from Anantara, Fairmont, Four Seasons, Hyatt and the Dorchester Collection on how their GMs define luxury. What does ...

Mazen Allam discusses service with heart, the art of noticing and mentoring through change. Inside the leadership philosophy ...