Discover how an operational CRM enhances customer interactions and business efficiency. Learn tips for optimizing your sales ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its ...

Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Free cash flow more than doubled year over year from $49.2 million to $111.6 million. Customers are also spending more -- ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

AI is driving advancements in packaging efficiency with applications in areas like predictive demand forecasting, smart ...

The customer relationship management (CRM) market has undergone significant transformation, driven by technological ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...

Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its President of Customer Relationship Management (CRM). Lord, a proven leader in ...

Salesforce's recent announcement to halt software engineer hiring in 2025 highlights the impact of AI on job displacement.