French startup Hyperline wants to build the next-generation Chargebee. Over the past two years, the startup has built a new ...

Discover how omnichannel marketing supports seamless customer experiences. Learn omnichannel strategies to improve engagement ...

Press Release Antavo, the AI-powered Loyalty Platform, announces today the launch of its Global Customer Loyalty Report 2025, ...

Pam Bondi’s hearings start today.  She’s applying for the job of Attorney General: the lawyer for the United States.  Given the shifting loyalties and vindictive proclivities of the President-elect ...

If the current business environment can be summed up in two nice words, those would be ‘constantly changing’. Organizations ...

Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

Dutch SharePoint-based document management system provider Epona has merged with JustiSolutions vendor of Unik Advosys case management system ...

The customer relationship management (CRM) market has undergone significant transformation, driven by technological ...

In 2025 whatever evolution and breakthrough happens, it’s not really in the CRM side except in management. But more on the human side of it really is where AI can help improve the actual experience.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

We came across a bullish thesis on Salesforce, Inc. (CRM) on Disruptive analytics’ Substack by Magnus Ofstad. In this article ...