The Fort Bend Public Library has been grappling with “network disruptions” on its website that knocked out its catalogue and e-library services more than two weeks ago. But county officials haven’t responded to questions about what’s causing the problem or how long it will last.

The library collects patrons’ names, phone numbers, email addresses, dates of birth and addresses when they sign up for library cards. Library staff said there’s no evidence to suggest that this data has been compromised during the cyberattack.