David Kindness is a Certified Public Accountant (CPA) and tax expert: “Creating a VAT invoice isn’t complicated once you know ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Tailored Brands is adding to its C-suite. The parent company of Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Designium Inc., a leading AR/XR studio, unveiled its new WebAR Template Service, aiming to transform the way businesses engage with customers through immersive digital experiences. As the demand for ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

AI can be applied in various business areas such as accounting and finance, customer service, recruitment, cybersecurity, sales and marketing, supply chain and logistics, information technology (IT) ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...

Request medical, psychosocial, or dental records through the following avenues ... Note: Proof of your parent’s service abroad at the time of your birth may be required to issue a Canadian citizenship ...