When American Airlines returned this passenger's designer bag it was severely damaged, looking as if an aircraft had run it over. Now what?

Why is Avis asking its customer to pay $1,970 in rental car repairs when someone else wrecked it? Rescue investigates.

Discover key tips on Medicare Advantage plans and how to manage your healthcare needs effectively as you grow older.

Protect yourself from false damage claims with Consumer Rescue's free printable car rental inspection checklist to use before you drive away.

Protect yourself from false damage claims with our free printable car rental inspection checklist to use before you drive away.

These fiascos come to us from Consumer Rescue's car rental problems file. Readers often contact us for help with these expensive mistakes and issues.

Our consumer advocacy team is always here to help. Consumer advocate and reporter Michelle Couch-Friedman is the founder of Consumer Rescue.

These tales cover a variety of Airbnb problems that guests -- and sometimes hosts -- have brought to Consumer Rescue. We provide free mediation services.

Consumer Rescue has a large audience of seniors. As such, we frequently publish articles that focus on consumer issues that impact elders.

These fiascos come to us from Consumer Rescue's car rental problems file. Readers often contact us for help with these expensive mistakes and issues.