The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

The state's Department of Public Utilities (DPU) is taking action against National Grid.

The Florida Gators are officially heading to the Final Four. On March 29, the team pulled off an 84-79 comeback victory over ...

In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

National Grid is urging customers to remain vigilant as scammers posing as energy company representatives continue targeting ...

After months of ongoing contract negotiations, the union representing over 1,200 National Grid employees working on natural ...

National Grid and union leaders representing nearly 1,200 natural gas and power plant workers on Long Island reached a ...

The union has threatened to strike if a new contract agreement isn’t reached by midnight Friday. The union represents workers ...